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Privacy Policy

How we collect, use, and protect your information.

Last updated: May 19, 2026

Information We Collect

When you use our website or contact us, we may collect the following information:

  • Contact form submissions: Your name, phone number, car make and model, and a description of the issue you need help with.
  • WhatsApp and phone inquiries: Messages and call records when you contact us directly.
  • Analytics data: We use Google Analytics (GA4) to understand how visitors use our website, including pages visited, time on site, device type, and general location (city level). This data is aggregated and does not personally identify you.
  • Heatmap and session data: We use Microsoft Clarity to record how visitors interact with our pages, including clicks, scrolls, and mouse movement. This helps us improve the website experience. Clarity does not collect passwords or payment information.

How We Use Your Information

We use the information we collect to:

  • Respond to your repair inquiries and provide quotes
  • Contact you about your vehicle service
  • Improve our website based on how visitors use it
  • Run advertising campaigns to reach people looking for auto repair services in Dubai

We do not sell, rent, or share your personal information with anyone outside of the services described below.

Third-Party Services

Our website uses the following third-party services:

  • Google Analytics (GA4): Tracks website traffic and user behavior in aggregate. Google may process this data on servers outside the UAE. Google Privacy Policy
  • Microsoft Clarity: Records anonymized session replays and heatmaps to help us understand site usage. Microsoft Privacy Statement
  • Google Ads: We use Google Ads to show advertisements to people searching for auto repair services. Google may use cookies to show you relevant ads based on your visit to our website (remarketing). You can opt out of personalized ads at Google Ads Settings.

Cookies

Our website uses cookies - small text files stored on your device - to support analytics and advertising. These cookies are set by Google Analytics, Microsoft Clarity, and Google Ads. You can control cookies through your browser settings. Disabling cookies will not prevent you from using the website, but some analytics features may not work.

Data Retention

Contact form submissions and WhatsApp messages are retained for as long as needed to provide service and follow up on your inquiry. Analytics data is retained according to the default settings of Google Analytics and Microsoft Clarity.

Your Rights

You can request access to, correction of, or deletion of any personal information we hold about you. Contact us using the details below and we will respond promptly.

Governing Law

This privacy policy is governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the courts of Dubai, UAE.

Contact Us

If you have questions about this privacy policy or how we handle your data, contact us:

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